Delivery Times (Due to Covid-19, delivery time may change)

Colombia. Orders will be delivered within 3-6 business days 

North, Central and South America. Orders will be delivered within 5-8 business days 
Europe. Orders will be delivered within 6-10 business days
Australia, Asia, Africa. Orders will be delivered within 10-14 business days

Note: Some products are to be produced by make-to-order system and it takes another 2 - 3 weeks for production (specified at each item's page)

Orders are processed Monday through Friday, excluding holidays in Colombia. All packages are shipped via Fedex or DHL (international shipping only). Orders are processed upon payment verification. Once an order is verified you will receive an email containing your tracking number and confirming that your order has been dispatched. We will contact you via email if there are any issues with your order.

RETURN and EXCHANGE shipments:

Please email us to and we will send a return authorization number. You can ship the item back to us using your preferred post or courier service. Please note this shipment is at the customer's charge. 

For returns, we will issue a coupon card with the same value of the returned product(s) as soon as we receive the item(s).
For exchanges, we will ship the new size of your item(s). Please note this shipment is at the customer's charge.